Privacy Policy

The data controller is NS Participations (SASU), 4 rue de la République, 69001 Lyon, RCS Lyon 884 245 051. Contact: hello@restorank.co.

• Free audit: restaurant name and city, email address (to receive the report), and a technical fingerprint of your IP address (hashed, anti-abuse).
• Account & subscription: login email, tracked restaurants, competitors, and configured prompts.
• Payment: handled by Stripe. We never store your banking details; we retain only a Stripe customer/subscription identifier.
• Audience measurement: aggregated and anonymised usage statistics (Vercel Analytics, no cookie).

• Provide the audit and dashboard, send your report — performance of a contract / pre-contractual measures.
• Manage subscription and billing — performance of a contract.
• Follow-up and re-engagement emails with offers — legitimate interest, with the ability to unsubscribe at any time.
• Security, abuse prevention, and service improvement — legitimate interest.

Your data is accessible to our technical service providers, acting as sub-processors or recipients:

• Supabase (database and authentication)
• Vercel (hosting and audience measurement)
• Stripe (payments and subscriptions)
• Resend (email delivery)
• AI providers queried for measurement (OpenAI, Google, Anthropic, Perplexity, xAI): only publicly available establishment information (name, city, sample queries) is transmitted to them — never your account credentials.

Some service providers are based in the United States. Transfers are governed by appropriate safeguards (European Commission standard contractual clauses and/or the Data Privacy Framework).

• Free audits: retained for up to 12 months for caching and statistical purposes, then deleted or anonymised.
• Account data: for the duration of the subscription, then up to 3 years after the last contact for commercial purposes.
• Billing data: retained for 10 years (statutory accounting obligation).

You have the rights of access, rectification, erasure, restriction, objection, and portability, as well as the right to set post-mortem directives. To exercise them, write to hello@restorank.co. You may also lodge a complaint with your national data protection authority (in France: cnil.fr).

• Strictly necessary: authentication session cookie, essential to dashboard operation.
• Audience measurement: aggregated statistics (Vercel Analytics), no cookie or individual identifier.
• Advertising measurement: when our campaigns are active, a TikTok pixel may be used to measure conversions and enable retargeting. These trackers are subject to your consent; you may opt out via your browser settings or your TikTok advertising preferences.